Carrie Shapiro is founder and principal of Innovative Insurance Solutions (IIS), and Employee and Individual Benefits brokerage and consulting firm based in Bel Air, MD with offices in Baltimore and Annapolis. The foundation of the firm, built on Ms. Shapiro's more than 17 years of experience in healthcare and health insurance, is solidly based on the core values of responsiveness, integrity and proactive communication. An extensive knowledge of insurance regulations and in-depth understanding of legislative compliance has elevated Ms. Shapiro to a position of trusted consultant to insurance advisory boards, physicians' practices, CPA firms, HR consulting firms and businesses of all sizes. Her firm specializes in ERISA, HIPPAA and Healthcare Reform compliance consultation in addition to offering an array of group and voluntary benefits. She developed claims and billing reconciliation systems that provide support to business, physician's practices and individuals resulting in timely resolution of the inevitable challenges inherent in the health insurance industry.